FAQ

Frequently Asked Questions

Everything you need to know about HUAT Dashboard, how the indexes are calculated, and how to use your results.

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The Basics

What is the HUAT Dashboard?+
HUAT Dashboard is a free manpower analytics tool for Singapore and SEA SME owners. You enter 4 monthly numbers — Operating Profit, Total Labor Cost, Total Headcount, and Resignations — and get an instant analysis of whether your people investment is sustainable, affordable, and generating returns.
Who is this tool for?+
HUAT Dashboard is designed for growth-oriented SME owners with 5–50 staff and SGD $1M–$10M in annual revenue. You should be comfortable thinking in dollars and business outcomes. This is not an HR system or payroll tool — it is a strategic analytics tool for the business owner.
Is it really free? What's the catch?+
The calculator is completely free, with no registration required. We monetise through advertising and affiliate partnerships with relevant tools. We plan to launch HUAT Pro — a paid subscription with advanced features — in 2025. The free calculator will always remain free.
Do I need to create an account?+
No. Just enter your 4 numbers and click the button. Nothing is stored, nothing is tracked. Your numbers never leave your browser — the calculation happens on our server but no data is saved.

The Inputs

What counts as Operating Profit?+
Operating Profit is your revenue minus all operating costs, including wages. If your P&L shows a profit figure before tax, that is the right number. If you are not sure, use: Total Revenue − Cost of Goods Sold − All Operating Expenses (including wages, rent, utilities, etc.).
What should I include in Total Labor Cost?+
Include everything you spend on your people: gross salaries, CPF employer contributions, medical insurance, annual leave encashment, team bonuses, and any other staff benefits you pay for regularly. If in doubt, err on the side of inclusion — understating labor cost gives a falsely optimistic picture.
Should Resignations include terminations and contract completions?+
No — enter voluntary resignations only. Terminations and contract completions are different situations with different cost profiles. WTI is measuring the cost of staff choosing to leave, which is the signal you can act on through retention strategies.
My resignations are rolling 12 months. What if I just started tracking?+
Use whatever you have. If you only have 3 months of data, multiply by 4 to get an annualised estimate and enter that. It is better to have an approximate number than to leave it at zero and get a falsely optimistic WTI score.
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The Scores

What is WSI and what does a Green score mean?+
WSI (Wage Sustainability Index) measures whether your operating profit can sustain your current headcount. Green (score 100) means your team size is within the sustainable range calculated from your profit and average salary. It does not mean you are at maximum efficiency — just that your headcount is matched to your earnings.
My WAI score says 'Caution' but I feel like I'm doing fine financially. Why?+
WAI measures your Wealth Buffer — how much your business keeps above the 60% threshold after paying wages. A 'Caution' rating means you are close to the floor but haven't crossed it. It's not an alarm — it's a warning to be careful before committing to permanent wage increases like increments or new hires.
Why does HUAT Score cap at Watch Out even when two indexes are Green?+
This is the Red Override Rule. If any single index is in Crisis (score 0–49), the HUAT Score cannot show Healthy regardless of how strong the other two indexes are. A business with great financials but a 60% turnover rate is not healthy — the WTI crisis will eventually destroy the financial strength. The override prevents misleading verdicts.
What is a 'good' HUAT Score?+
HUAT 🔥 (score 100) means all three indexes are on or above target — a genuinely excellent position. Healthy ✅ (75–99) means the business is fundamentally sound with most indexes near or above target. Watch Out ⚠️ (50–74) means action is needed on at least one index. Danger 🚨 (0–49) means the people cost structure needs urgent review.

Using the Results

How often should I run the HUAT calculation?+
Monthly is ideal — it turns HUAT into a trend indicator rather than a one-time snapshot. The free tool doesn't save history (that's a HUAT Pro feature), but if you note your scores monthly in a spreadsheet, you can track whether your position is improving or deteriorating.
My score is in the Danger zone. What should I do first?+
Follow the 'One Thing to Fix First' guidance in Section ⑤ of the dashboard — it identifies the single weakest index and gives you a specific action based on your actual numbers. As a general rule: fix WSI before WAI before WTI. Headcount sustainability is the foundation everything else rests on.
The replacement cost estimate seems very high. Is it accurate?+
The 6-month salary estimate is deliberately conservative — it is the low end of the range. Research from the Saratoga Institute and HR consulting firms puts the full replacement cost at 50%–200% of annual salary depending on role complexity and seniority. The higher end accounts for lost productivity, client relationship disruption, and team morale impact. Your actual cost may be higher, rarely lower.
Can I use these numbers with my accountant or HR consultant?+
Absolutely. The WSI, WAI and WTI formulas are documented and defensible. The 60% WAI threshold is a reasonable benchmark for a business that wants to maintain the ability to absorb wage increases. The WSI 1.5 target means for every $1 in wages, $1.50 in profit — a standard productivity benchmark. We encourage you to bring these numbers into professional conversations.

HUAT Pro

What will HUAT Pro include?+
HUAT Pro will include: (1) What-If Simulator — model any hiring or increment decision before committing. (2) 12-Month Trend Tracking — see your HUAT Score improving or deteriorating over time. (3) Custom Targets — set your own WSI and WAI benchmarks. (4) AI Decision Engine — ask specific questions like 'Should I hire?' and get a data-backed answer.
When is HUAT Pro launching?+
We are targeting Q3 2026 for the first Pro release. Join the waiting list to be notified first and to access our Founder's Plan pricing.
I want to use HUAT for my whole team or client base. Is there a business plan?+
Yes — we are planning a Business tier for consultants, accountants, and HR advisors who want to run HUAT analyses for multiple clients. Contact us at service@auxetic.one to discuss early access.
Still have questions?

We're building HUAT for real SME owners. If something is unclear or you want to suggest a feature, write to us.

service@auxetic.one
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